The instruction requires your own wallet
Use only a genuine wallet you own within the provider's rules. A casino-controlled deposit address does not satisfy that declaration.
Payment provider guide
Altyn is an electronic payment service with crypto conversion and card products. Choosing one does not establish that a casino accepts it. Decide whether you need an own-wallet crypto transfer or a card payment, then check the rules for that exact product before funding it.
For crypto, the decisive condition is ownership: Altyn's service rules require transfers to and from the user's own wallet. A deposit address generated by a casino cannot simply be declared your personal wallet.
| Product or operation | What it does | What must be checked |
|---|---|---|
| Altyn electronic payment instrument | Holds the service account balance; its rules expressly distinguish it from a crypto wallet | Verification, personal-account tariffs, limits and permitted funding details |
| Broker-assisted crypto conversion or transfer | Uses external operators and wallet transfers | The external wallet must belong to you; confirm the asset, available network, amount and fees |
| Local Mir card | Provides a Russian-card payment route | Whether the merchant accepts the particular card, currency and transaction |
| International card | Offers a separate card product with issuer and partner conditions | Issuer, card country, merchant restrictions, costs, limits and casino payout compatibility |
A balance in Altyn, a balance in a wallet you control and a card's available balance are different records. Keep the product and operation clear when asking support.
A casino controls the account credit and generates its receiving instruction. Seeing an address in your casino account does not make you the owner of that external wallet. Do not submit an ownership declaration that is false or direct an Altyn withdrawal to a third party under an own-wallet instruction.
If you already hold crypto in a wallet you control, its transfer rules and the casino's exact deposit instruction need a separate check. That transfer is a different operation from Altyn's conversion or withdrawal. Keep its asset, network, destination and record separate.
Altyn requires identity verification. Its public instructions describe passport or identity-document images and a live-camera check. Confirm the documents for your citizenship and selected product before sending sensitive information through the official service.
The provider requires funding from your own details and advertises SBP funding from your own Russian bank accounts. Do not use a relative's bank account as if it were yours.
Read the issuer or partner terms and the costs and limits displayed for the chosen card. Ask about merchant and gambling restrictions before paying an issue fee.
Ask the casino about the card's issuer country, currency and type, or the exact crypto asset and network. Confirm the withdrawal destination as well as the deposit route.
Check the current fee, conversion, network and net amount in your own account. Keep the quote and applicable terms with the transaction reference.
Altyn's public FAQ advertises a 1.5% broker fee for stablecoin operations plus the selected blockchain-network fee. A network charge is separate from the percentage. The binding account tariffs, available networks and individual limits need checking before the order; do not infer them from merchant API documentation or an older card description.
The same FAQ advertises no fee for funding and withdrawing with your own details, and 1% for a transfer to another person. Those are different service operations. They do not establish a free crypto conversion, a free international card or permission to send an own-wallet withdrawal to a casino.
Authorization depends on the issuer, acquirer, merchant and payment network. A card may be rejected because of its country, type, authentication, available balance or merchant restrictions. A previous successful payment does not establish that the next one is supported.
If a casino payment fails, save the card-provider entry and cashier error. Ask which side declined the attempt and whether money is held, settled or released. Do not keep increasing the balance or changing the amount without an explanation. Use the card-decline guide to separate those outcomes.
Use only a genuine wallet you own within the provider's rules. A casino-controlled deposit address does not satisfy that declaration.
Confirm that the actual merchant accepts this Russian-card route. It does not supply the ordinary international Visa or Mastercard route.
Confirm issuer terms, permitted merchant use, country and currency, issue costs and an eventual payout route before purchase.
Respond to the bank's stated reason. Changing the payment product does not remove a bank restriction or make a prohibited transaction permitted.
Choose the bank responseNo. Its service rules distinguish the electronic payment instrument from a crypto wallet. Check what operation you are ordering and which external wallet must be yours.
Check the current options in your consumer account and the casino's deposit instruction. The asset name alone is insufficient, and a merchant integration's network list does not establish your account's options.
Ask the casino and card provider separately. Original-card rules, payout-country support, ownership checks and receiving restrictions can differ from deposit acceptance.
First obtain the reason and reconcile any hold or charge. More balance only addresses a genuine balance shortfall; it does not change issuer, merchant or country restrictions.
Start with the cashier, provider permission and withdrawal destination.
Check ownership, supported assets and the exact sending network.
A successful deposit does not establish the receiving route.