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Casino blacklist · Documented case files

Find the case that matches your blocked step

A withdrawal can stop at the account check, the payout review or a limit in the cashier. Begin with the step that failed in your account. Each case separates the player's account of events, the operator's position and the outcome the mediator recorded.

Documented disputes

Account restriction

Rollbit: cashout unavailable after claimed Level 4 checks

The player said 5,346.56 USDT was inaccessible despite completing verification and making earlier withdrawals. No direct Rollbit answer appears in this case. Casino Guru closed it unresolved on 11 February 2026 under its no-reaction policy, citing prior lack of cooperation. That closure does not establish whether the player's account-association denial was correct. Status checked 11 October 2026: unresolved.

Read the Rollbit case

Payout review

Shuffle: a disputed 0.1 BTC withdrawal review

The player reported a BTC cashout held in review. Shuffle alleged exploitation of third-party game mechanics but declined to disclose details. Casino Guru closed the case unresolved on 25 May 2026 with an insufficient-evidence verdict. The public record does not let the reader independently settle the strategy allegation. Status checked 11 October 2026: unresolved.

Read the Shuffle case

Payout limits

Wagibet: a lower daily limit after winnings

The player alleged successive reductions in a daily payout cap, cancelled requests and the removal of payment methods. Later reported small payments do not establish that the remaining balance was paid. No direct Wagibet explanation is visible; AskGamblers asks the operator for an update. Status checked 11 October 2026: unresolved.

Read the Wagibet case

Verification

Marsbet: a 779 USDT request held during verification

The player dates the request to 19 September 2026 and says identity files were submitted while review remained pending. No direct Marsbet decision or later receipt confirmation is visible. AskGamblers records the complaint as unresolved. The record does not establish that a specific document failed. Status checked 11 October 2026: unresolved.

Read the Marsbet case

Read the outcome precisely

Public recordWhat it tells youWhat it leaves open
Unresolved: no reaction policyThe mediator could not obtain the cooperation required to adjudicate the case.The player's allegations have not all become established facts.
Unresolved: insufficient evidenceThe mediator did not receive enough detail to verify the operator's position.The dispute's underlying account or game facts remain contested.
A player reports a partial paymentThat reported instalment may have arrived.A remaining balance can still be disputed or unpaid.
A player stops respondingThe mediator cannot complete its follow-up.The closure alone establishes neither payment nor operator wrongdoing.

A case concerns a particular account and request. Its status can change when new evidence or a confirmed payment appears.

What to save before you escalate

  1. The failed step

    Save the pending, cancelled or disabled withdrawal screen with its request reference and amount. Keep the original privately.

  2. The rule the operator invokes

    Keep the exact account, wagering or payment clause and the date of the terms you accepted. Ask which part applies to your request.

  3. The document trail

    Record what was requested, when it was submitted and any stated reason for rejection. Use a secure operator channel for identity files.

  4. The receiving side

    For a payout marked sent, save the transfer reference and the relevant receiving-account entry. Redact account, wallet and identity details before posting publicly.

Choose the next step for your own balance

The status is still pending

Start with the withdrawal workflow to identify whether the operator, a document check or the delivery method needs a response.

Diagnose the pending stage

You need to submit a complaint

A short chronology with the relevant request and reply is easier to act on than an album of unexplained screenshots.

Build a complaint record

You are comparing a future account

Compare the actual payment route, payout cap and account conditions. A different casino does not release funds already held in this dispute.

Compare casino feedbacks

Why the case stays on the page

A resolved payment would belong in the record alongside the delay that preceded it. An unresolved label also needs its reason: silence, insufficient evidence and a missing player response are different endings. Read the full case before turning a status chip into a judgment about every account at the casino.

A regional question?

Last updated:Checked by: Karssen Avelar